How long does delivery take?
Around 4–6 weeks from receipt of order, because every stick is produced individually. You'll get an email as soon as your stick goes into production. If you need a replacement sooner, you'll find sticks that arrive in 1–3 business days under In Stock.
Is a custom stick better than a stock stick?
Not in construction – same models, same carbon, same manufacturing. The difference is the fit: flex, length and blade are exactly yours instead of the most common combination.
What does a custom stick cost?
Between CHF 165 and CHF 285, depending on model and size. There's no surcharge for configuring it – flex, blade, length and lettering cost nothing extra.
Is there a warranty on custom sticks?
Yes, 30 days from receipt. If a manufacturing defect occurs within that time, we'll replace the stick free of charge – handled via the warranty form.
Can I order a goalie stick as a custom as well?
Yes, the SOYUZ LORD can be configured as a custom goalie stick.
What if I get the flex wrong?
Get in touch before you order – we'll go through the combination with you. Once production has started, an individually made stick can no longer be changed, so a quick question beforehand is the faster route.